Conversion Recommendations
Follow these recommendations when creating your InDesign documents to reduce the number of errors and warnings.
Font Usage
The Converter embeds the fonts used in the document in the package. You should only use the following supported font formats in your InDesign documents:
•TrueType (.ttf), OpenType TrueType (.otf), OpenType Type 1 (.otf)
Other font formats, such as Type 1 and Online Adobe Fonts, will generate errors/warnings during Converter Preflighting. Replace fonts that are in an unsupported format by their equivalent TrueType or OpenType version.
Font File Extension
Ensure that fonts are Windows-compatible which means that the file extension must be included.
Locked Layers
It is recommended to keep locked layers in the background, with editable layers on top. Depending on the layout, it may sometimes be desirable to have locked elements in the foreground. If putting a locked layer in the foreground leads to visual artefacts in the Online Editor, consider putting those elements in the editable layer and locking those frames using the Online Editor.
Color Palette in StoreFront Packages
When an InDesign document is exported to a StoreFront package using the Converter plug-in, this document also contains the color palette - the list of colors that were defined in InDesign. However, the Converter plug-in will not export colors for which a duplicate exists, i.e. a color with a different name but the same color values. So if your InDesign color palette contains two colors, e.g. 'Warm Yellow' and 'Logo', with the same CMYK values, only the second color will appear in the list of colors in the Online Editor. It is therefore recommended that each color name has unique color values in the InDesign document.
Import Error Messages
The Online Editor does not support the entire feature set of Adobe InDesign. This is quite logical as the Online Editor is a web tool that needs to be accessed quickly while Adobe InDesign is a full-blown desktop application. Specific features or effects which are not supported by the Online Editor can always be preserved by putting the affected frame on a locked layer. During the package creation this layer will be converted to PDF, so the desired effect is kept but you will not be able to edit it anymore in the Online Editor. See
“Converter Preflight Messages” for more information about these messages.
PDF Conversion Settings for Locked Layers and Images
The first time you convert an InDesign file to a StoreFront package with the converter for InDesign CC, the plug-in creates three PDF presets which you can modify if you want:
•Converter - Images: This preset defines the settings for the conversion of images used in the InDesign file (TIFF, EPS, PSD, AI). The Online Editor supports these file types natively but when the conversion is done via the plug-in, images are optimized according to their dimensions used in the document (300 dpi, at placed dimensions).
•Converter - Locked Layers High Res: This preset defines the settings for the conversion of locked layers when the check box "Use high resolutions for Locked Layers" is selected.
•Converter - Locked Layers Low Res: This preset defines the settings for the conversion of locked layers
To change the settings of these presets in InDesign, choose: File > Adobe PDF Presets.
A good reason to change the preset might be to prevent problems with transparencies during the creation of the downsampled low resolution preview PDF from the link in the shopping cart. By changing the compatibility settings to PDF 1.3 you make sure that all transparency is flattened already during the package creation.
You can change basically any setting but be aware that your changes will influence the predefined behavior. Also don't change the name, otherwise the plug in will simply create a new one with the original name.