Order Details, Package Slip and Invoice
Order Details provide an overview of all the items of an order, including the prices and a link to the payment history. These details can be consulted at any time during order processing. The invoice PDF file can be downloaded if the order has been shipped.
The Package Slip is meant to be printed and enclosed with the order when it is shipped.
These documents are always in the language of the shopper.
View and print the Order Details
1 On the menu bar, choose Orders and In any of the tabs, select the order you want to view.
OR
Click the order in the Recent Orders pane on the Dashboard.
2 Click the information button to view the Order Details.
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A new browser window opens with the Order Details:
•order status, number and date
•delivery address, service and order reference
•link to the tracking service
•shipping cost
•discount (promo code)
•billing address
•list of all order items with quantities and prices including and excluding tax
•the total price including and excluding tax
3 You can print this page by clicking the link in the top right corner. You can also download the invoice PDF file if this feature has been set and the order has been shipped.
4 Close the browser window or tab to return to the Orders pane.
View/print the Package Slip
An itemized list of order items with the shipping address, order details and reference number can be viewed and printed. This slip can be enclosed with the order. The following information is provided:
•store information
•order number and date
•shopper’s order reference if provided at checkout
•delivery address
•name of the shipping service
•list of all order items with quantities and SKU codes, but not the prices
1 On the menu bar, choose Orders.
2 In any of the tabs, select the order you want to view.
3 Click the Package Slip button.
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A new browser window or tab opens with an itemized list that can be printed.
4 Click the Print link to print this package slip.
5 Close the browser window or tab to return to the Orders pane.
doc. version 6.0.4