Administrators
You can create the following types of administrators:
•Printer Administrator: has full access to all of the functions of StoreCenter. It is recommended that a Printer Administrator sets up an additional administrator as back-up for when the first Printer Administrator is absent or cannot access the system for other reasons.
•Printer Operator: has limited rights to perform tasks in StoreCenter, e.g. monitoring and processing orders. This step is optional and only required if you want to delegate these tasks to a Printer Operator.
•Company Administrator: a role with the rights to perform certain tasks in StoreCenter with regard to the specified company and its stores: create Users, manage orders and stocks. This step is optional and only required if you want to delegate certain tasks to a Company Administrator.
•Company Approver: can approve orders placed by users of a specified approval group or groups.
•Company Operator: can manage the stock of his company.
•Company Administrator/Approver: in addition to the company administrator role, this administrator may also be a dedicated approver for a specified approval group or groups.
NOTE: An administrator who wants to view a storefront he created must create a User account for himself (see “Create a new user”) or impersonate another User (see “Impersonate a user”).
Create Administrators
1 On the menu bar, choose Administrators and then click the Add button.
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2 In the Profile tab, enter the person’s name and other personal details:
•E-mail: Enter a valid e-mail address for sending notifications; if you want to use a fake or dummy e-mail address for testing purposes, use the example.com domain (e.g. fakeuser@example.com) to avoid e-mail bouncing and error logs on the StoreCenter server.
•Language: Choose a language in the drop-down list, preferably a language that is supported by the stores.
3 In the Title drop-down list, choose a title for the formal salutation. The options depend on the language you just selected for this user.
For example, if you chose English as language, the following title options are displayed:
•Mr.
•Ms.
•Ms./Mr.: if you do not know the gender of the person
For example, if you chose German as language, the following title options are displayed:
•Frau Dr.
•Herr Dr.
•Frau/Herr: if you do not know the gender of the person
•Frau
•Herr
NOTE: The title is only displayed in e-mails if you selected the formal salutation style for the Company.
NOTE: For German, the title is also shown on the storefront when formal is enabled.
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4 Choose one of the following Roles:
•Company Administrator
•Company Administrator/Approver
•Company Approver
•Company Operator
•Printer Administrator
•Printer Operator
NOTE: See “Approval Groups” for more information on the Company Approver and Company Administrator/Approver roles.
5 For Company Administrator, Company Administrator/Approver and Company Operator:
You can allow these two roles to manage orders and stocks. This can be useful for stores where a third party manages part of the order fulfillment (e.g. non-print products such as gifts and gadgets).
•Manage Orders: download orders, apply corrections, carry out shipments, subscribe to e-mail notifications for new incoming orders
•Manage Stock: change the stock counters in the Product tab, receive stock related e-mail notifications when a product is nearly and really out-of-stock.
6 For the Company roles, choose a Company from the drop-down list. The Printer roles are assigned for all companies.
7 Select the Notifications check boxes so this user receives notification e-mails:
•Send an e-mail for each new order to approve: can be selected only for Approvers
NOTE: If the store requires approval of orders before processing, Company Administrators/Approvers should have this option selected to receive e-mails as the orders are placed.
•Send an e-mail for each new order: can be selected only if Manage Orders is selected
•Send an e-mail for each new quote: The shopper receives an e-mail with a link to a requested quote.
8 Click Save to confirm your changes.
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The new administrator is displayed in the list with the role and company.
A welcome e-mail is sent to the e-mail address entered in the Profile tab. The log-on procedure is explained in “Logging on and Editing Your Account”.
Deleting Administrators
NOTE: You cannot delete yourself as administrator.
1 On the menu bar, choose Administrators and select the person you want to delete.
2 Click the Delete button.
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3 Click OK to confirm that you want to delete the selected administrator.
Disable Administrators
An administrator account can be disabled temporarily.
NOTE: You cannot disable your own account.
1 On the menu bar, choose Administrators and select the person whose administrator account you want to disable.
2 Click the Disable button.
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3 Click OK to confirm that you want to disable the selected administrator.
doc. version 6.0.4