StoreCenter Help : Monitoring and Processing Orders : Downloading and Processing Files
Downloading and Processing Files
For some incoming orders, files need to be downloaded from StoreFront so they can be printed. The files are contained in a ZIP package which can be downloaded manually or automatically for the following product types:
Customizable, including Variable Data Products
Uploadable
On Demand
Two types of zip packages can be downloaded:
MJD
PDF/JDF
See “Production Tab” for more information.
Manual download of order items 
In a manual flow, the downloaded files need to be assigned manually to a hot ticket or job ticket for further processing.
1 In the Pending tab, click the order item you want to download.
You can select the order item in either of the two views.
The order item must have the Prepared status.
2 Select the prepared order item and click the Download button.
TIP: You can use CTRL-select and SHIFT-select to download several order items simultaneously.
A dialog prompts you to save or open the ZIP file.
3 Save the zip package to a location of your choice.
NOTE: Depending on the Production Settings in the Advanced menu, the zip package contains an MJD (mime packaged job definition) file or a PDF and a JDF file. You can toggle between these two types of ZIP files by pressing the ALT key while clicking the Download button.
The order item and order statuses change to In Production.
4 Upload the files in the zip package to the Apogee Prepress hot ticket or job ticket.
Automatic processing with Apogee Prepress/Asanti 
If StoreFront is integrated with Apogee Prepress 11.0 and higher, or Asanti Production 4.0 and higher, incoming orders are polled and files are downloaded automatically and submitted to Apogee Prepress/Asanti. The order status is automatically set to In Production.
Send order item files to your FTP server 
The Send to FTP feature is specified in your Advanced settings, but you may need to upload the ZIPs manually if the upload fails.
1 Go to Advanced > Production Settings > Prepress Settings and select the Automatically send order items to FTP Server option.
2 Enter the FTP Server (you can specify a directory for all the downloads, e.g. <servername>/foldername), the Username and Password, and Save your changes.
A ZIP file will now be created for each order item of an incoming order and these ZIP files are uploaded automatically to the specified FTP server.
If uploading to the FTP server fails, for example if the server is not available, an error icon is displayed next to the order item.
Click the Retry Order Upload button in the toolbar to re-send the ZIP to the specified FTP server.
Send order item files to your PrintSphere space 
The link with your PrintSphere space is set up in your Advanced settings.
1 Go to Advanced > Production Settings > Prepress Settings and select the Automatically send order items to PrintSphere option.
2 Specify the Export Directory in your PrintSphere space, for example:
/StoreFront/ExportOrders
A ZIP file will now be created for each order item of an incoming order and these ZIP files are uploaded automatically to the specified directory in your PrintSphere space. You can set up PrintSphere to sync files automatically to your local network. See the PrintSphere online help for more information.
Bypass automatic downloading/uploading 
You can bypass automatic downloading to your ECO3 workflow system, for example if the Apogee Prepress/Asanti service is not available and you want to download the files and process them manually. This procedure can also be used to bypass automatic uploading to an FTP server.
1 In the Pending tab, click the order item you want to download.
The order item must have the Prepared status.
NOTE: If the order has the Created status, the server may be busy. Check back later.
2 Select the prepared order item and press the SHIFT key while clicking the Download button. Press the ALT + SHIFT keys to change the default file type: MJD or PDF + JDF.
The Download Order Item dialog prompts you to download a ZIP containing an MJD file or JDF/JDF files.
3 Click Download to save the ZIP to a location of your choice.
The order item and order statuses change to In Production.
4 Upload the files in the zip package to the Apogee Prepress/Asanti hot ticket or job ticket.
NOTE: An order item can also be downloaded when it has reached the Shipped or Complete status. The MJD file also includes the PDF file.
Resubmit an order item to Apogee Prepress/Asanti 
If you accidentally deleted the Apogee Prepress/Asanti job an order item was assigned to, you can resubmit it.
1 In the Pending tab, click the order item you want to resubmit.
The order item has already been downloaded for initial processing so the status is In Production.
2 Click the Resubmit button to revert the status of the order to Prepared.
The order item will be picked up automatically by the workflow system and a new Apogee Prepress/Asanti job will be created.
Manually reprocess an automatically downloaded order item 
If you accidentally deleted the Apogee Prepress/Asanti job an order item was assigned to, you can manually download the ZIP which has already been downloaded automatically.
1 In the Pending tab, click the order item you want to reprocess.
The order item has already been downloaded for initial processing so the status is In Production.
Press the ALT + SHIFT keys while clicking the Download button.
The Bypass Apogee Prepress/Asanti dialog prompts you to download a ZIP containing an MJD file or JDF/JDF files.
2 Click Download to save the ZIP to a location of your choice.
The order item and order statuses change to In Production.
3 Upload the files in the zip package to the Apogee Prepress/Asanti hot ticket or job ticket.
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